Privacy Policy

Effective Date: 02/01/2025

This Privacy Policy describes how IMUR USA LLC, doing business as Aegon Iron Work ("Aegon Iron Work," "we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website, make a purchase, or interact with us online or offline. This Privacy Policy is intended to be clearly visible and accessible to users at all times.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers; we do not store full payment card details)

Order & Account Information

  • Products purchased

  • Order history

  • Shipping and tracking information

  • Customer service communications

Technical & Usage Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions with our website

  • Cookies and similar tracking technologies

2. How We Collect Information

We collect information when you:

  • Place an order or attempt a purchase

  • Create or interact with an account

  • Subscribe to marketing communications

  • Contact us via email, forms, or customer support

  • Browse or interact with our website

We may also collect information automatically through cookies and analytics tools.

3. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Communicate order updates, shipping information, and customer support responses

  • Improve website performance, user experience, and product offerings

  • Prevent fraud and unauthorized transactions

  • Comply with legal, tax, or regulatory obligations

  • Send marketing communications (where legally permitted and with opt-out options)

4. Data Storage & Security

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

Customer data is stored securely using reputable third-party platforms (such as e-commerce, payment, and hosting providers). While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

  • Payment processors (e.g., credit card providers, Klarna, Pay Over Time services)

  • Shipping and logistics providers (UPS, FedEx, USPS, or similar carriers)

  • Website hosting, analytics, and marketing service providers

  • Government or legal authorities when required by law

All third parties are required to handle your information in a manner consistent with applicable privacy laws.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You may choose to disable cookies through your browser settings; however, doing so may limit certain features of the website.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal or contractual obligations

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to our website. Continued use of our website constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Aegon Iron Work
6663 Narcoossee Rd, Suite 172
Orlando, FL 32822, USA
Phone: 689-325-8224
Email: sales@aegonironwork.com | support@aegonironwork.com